Returns/ Exchanges
If for some reason you are not 100% satisfied with your order, we accept returns within 30 days of purchase of unworn, unwashed, undamaged or defective merchandise purchased on our site in exchange of store credit.
To Return,
- Please make sure your order meets our return criteria.
- Email whitney@softstitch.com: Include your Order Number and Reason for Return. (i.e. wrong size, defective item, etc.)
- Once you receive an email with your RMA and return instructions, please use the courier of your choice to return your item(s).
- You will receive an online store credit via email. This store credit will be applied to the original email and account your purchase was made on.